We gather demographic information (like your city of residence and/or age). We may share some of this information with our professional advisors or consultants for our own research purposes. However the information shared will be limited to non-personally identifying demographic information shared under cover of a confidentiality agreement. If you choose to become a Paid Member, we collect financial information (like your credit card number and expiry date). We will only use this information in the course of providing our service to you.

Use of Private information:
The specific information we collect is not shared with other organizations and we will never release your personally identifiable information to an external organization without your prior consent except for the purposes of validating credit information and collecting debts, or unless we reasonably believe we are required to so by operation of law.

We keep the information you have given us for as long as you are a member of our service.

You can always verify or request the deletion of the personally identifiable information we have collected and change your registration information by contacting Customer Service. Any such request may also be made by contacting the Privacy Officer.

Our members communicate with each other through private text messaging and live connections. While we do not, as a rule, moderated or monitor members' private exchanges, we reserve the right to do so if we suspect users of being under 18 or of using our service for the purpose of solicitation or any other violation of our terms of use or Privacy Statement. Member submissions that appear on the public area of the telephone service are moderated, and if necessary, we reserve the right to delete, remove, or not use any communication on a public area of the site.

How we use or disclose your personal information
We will use and disclose personal information for the primary purpose for which it was collected. We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it, such as invoicing, reminder notices, provision of information and other services offered by us. We do not disclose personal information we collect to third parties for the purpose of allowing them to direct market their products and services.

Sharing information within the Fonmatch network
Each Fonmatch entity may disclose personal information to other fonmatch.net entities which will use and disclose the information only for the purpose for which it was originally collected.

Our duty of confidentiality and obligations of non-disclosure
We have a duty to maintain the confidentiality of our clients' affairs, including personal information. Our duty of confidentiality applies except where disclosure of a client's personal information is with that client's consent, compelled by law, or for the sole purpose of avoiding the probable commission or concealment of a felony.

Gaining access to information we hold about you
We will, on request, provide you with access to the personal information we hold about you unless there is an exception which applies under the Privacy Act such as where we have a legal duty of confidentiality or non-disclosure.

Your request to obtain access will be dealt with in a reasonable time. Fonmatch may recover from you its reasonable cost of providing you with access.

If we refuse to provide you with access to the information, we will provide you with reasons for the refusal.

Security of your personal information
We protect any personal information that we hold from misuse and loss. We also protect it from unauthorized access, modification and disclosure.

Your personal information may be stored either in hard copy documents or as electronic data in Fonmatch's software or systems.

We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer system.

Transfer of information to foreign countries
We may transfer your personal information to foreign countries as part of our services. We will only transfer your personal information to foreign countries with your express or implied consent.

How to contact us
If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to this Privacy Policy, please contact us.